Total Systems plc registered office is at 394 City Road, London, United Kingdom EC1V 2QA and its company registration number is 1024277. Total Systems plc registered VAT Number is GB 235188948.

If you wish to contact Total Systems plc please refer to the “Contact Us” menu which can be found on each page of this web site.


Please read the details set out below carefully before using this website (the “site”). By accessing this site, you agree to be bound by the following terms and conditions and disclaimers (the “Terms”).

References to ‘you’, ‘your’ and ‘yours’ are references to the person(s) accessing the site.

References to ‘we’, ‘us’ and ‘our’ are references to Total Systems plc.

References to the ‘Total Systems Group’ or ‘Total Systems’ or ‘Total’ are references to Total Systems plc, its subsidiaries and associated companies.

By using this site, you signify your agreement to all terms, conditions, and notices contained or referenced herein (the “Terms of Use”). If you do not agree to these Terms of Use please do not use this site.We reserve the right, at our discretion, to update or revise these Terms of Use. Please check the Terms periodically for changes.Your continued use of this site following the posting of any changes to the Terms of Use constitutes acceptance of those changes. AGREEMENT TO RULES OF USER CONDUCT You agree to abide by Total Systems’ Rules of User Conduct, including but not limited to, agreeing not to use this site for any unlawful purpose. A copy of our Acceptable Use Policy is included below.


This site may produce automated search results or otherwise link you to other sites on the internet.These sites may contain information or material that some people may find inappropriate or offensive.These other sites are not under the control of Total Systems and you acknowledge that Total Systems is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites.The inclusion of such a link does not imply endorsement of the site by Total Systems Group or any association with its operators.

Where we provide hypertext links to other locations on the internet, we do so for information purposes only. We are not responsible for the content of any other websites or pages linked to or linking to this site. We have not verified the content of any such websites. Following links to any other websites or pages shall be at your own risk and we shall not be responsible or liable for any damages or in other way in connection with such linking. Links to downloadable software sites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the licence agreement, if any, which accompanies or is provided with the software.

No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on our site.


Messages sent over the internet cannot be guaranteed to be completely secure as they are subject to possible interception, loss or possible alteration. We are not responsible for them and will not be liable to you or anyone else for any damages or otherwise in connection with any message sent by you to Total Systems or any message sent by the Total Systems to you over the internet.


We may as a result of your interaction with the site hold and process personal information obtained about you when you access the site and use it for the purposes of fraud prevention, to conduct our business and to provide you with better customer services and products from both within the Total Systems Group and those of selected third parties, to evaluate the effectiveness of our marketing of the site and for statistical analysis. We may pass this information to other members of the Total Systems Group or agents, as permitted by law so that they may do the same and they may pass information held by them about you to us so that we may do the same. We will not disclose any such information outside of the Total Systems Group except for fraud prevention purposes and/or if required/obliged by law or Governmental or judicial bodies or agencies or to our regulators under proper authority, or under a strict code of secrecy to sub-contractors or persons acting as our agents or where we have your consent or have previously informed you.

We may also in connection with the above and the provision of the site transfer your personal data to countries outside the European Union (EU) which may not provide the same level of protection for personal data as within the EU. However, all personal data wherever it is held in the Total Systems Group or by its sub-contractors or agents will be afforded a high level of protection against any authorised or accidental disclosure, access or deletion. By agreeing to these Terms you agree to such data being so used and that it may be transmitted to others as stated above.


Copyright in the pages, screens, information and material in their arrangement included in this site is owned by or licensed to Total Systems plc unless otherwise noted.You may imprint, copy, download or temporarily store extracts from our site for your personal information or when you use our products and services.You must not alter anything. Any other use is prohibited unless you obtain our written permission prior to making any alterations or use. In particular no one may use a part of our site on any other website, or link any other website to our site, without our prior written permission.

You acknowledge and agree that all content and materials, available on this site are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorised in writing by Total Systems, you agree not to sell, licence, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content. Notwithstanding the above, you may print or download one copy of the materials or content on this site on any single computer for your personal, non-commercial use, provided you keep intact all copyright and other proprietary notices. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Total Systems is prohibited. In addition, use of the content or materials for any purpose not expressly permitted in these Terms of Use is prohibited.

As noted above, reproduction, copying, or redistribution for commercial purposes of any materials or design elements on this site is strictly prohibited without the express written permission of Total Systems. Permission is granted only when certain limited criteria are met. For information on requesting such permission, please see below.


By posting or submitting content to this site, you:

  1. grant Total Systems and its affiliates and licensees the right to use, reproduce, display, perform, adapt, modify, distribute, have distributed, and promote the content in any form, anywhere and for any purpose; and 2. warrant and represent that you own or otherwise control all of the rights to the content and that public posting and use of your content by Total Systems will not infringe or violate the rights of any third party.


If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify Total Systems. See below for instructions.


All materials, information, software, products, and services included in or available through this site (The “Content”) are provided “as is” and “as available” for your use.The content is provided without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.Total Systems and its licensors do not warrant that the content is accurate, reliable or correct; that this site will be available at any particular time or location; that any defects or errors will be corrected; or that the content is free of viruses or other harmful components.Your use of this site is solely at your risk. Because some jurisdictions do not permit the exclusion of certain warranties, these exclusions may not apply to you.


Under no circumstances shall Total Systems or its licensors be liable for any direct, indirect, punitive, incidental, special, or consequential damages that result from the use of, or inability to use, this site.This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Total Systems has been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, Total Systems’ liability in such jurisdictions shall be limited to the extent permitted by law.


Upon a request by Total Systems, you agree to defend, indemnify, and hold harmless Total Systems and its employees, contractors, officers, and directors from all liabilities, claims, and expenses, including legal fees, that arise from your use or misuse of this site.Total Systems reserves the right, at it own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Total Systems in asserting any available defences.


This web site is currently intended for those who access it from within the United Kingdom. Because of this we cannot guarantee that this web site or the information thereon complies with or is appropriate for use in other places.You are wholly responsible for use of the site by any person using your computer and you must ensure that any such person complies with these Terms.Total Systems makes no representation that materials on this site are appropriate or available for use in locations outside the United Kingdom, and accessing them from territories where their contents are illegal is prohibited.Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.


These Terms of Use shall be governed by and construed in accordance with the laws of the England & Wales.You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms of Use or your use of this site shall be filed only in the Law Courts of England & Wales and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.


Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Total Systems with respect to this site and supersedes all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and Total Systems with respect to this site. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.


Your use of Total Systems Group software (the “Software”) constitutes your acceptance and agreement of the following:You understand and reaffirm your agreement to Total Systems Group then-current Terms and Conditions.You further agree and acknowledge that by using the Software, you will be subject to any applicable charges as set forth in the terms and conditions of the pricing plan you have chosen.

You understand that your use of the Software is at your own risk.The Software is provided “AS IS” and “AS AVAILABLE” and no warranties are provided, except as required by law. Specifically, the warranties for merchantability and fitness for a particular purpose are hereby disclaimed.

Total Systems is in no way liable for any claims arising from your use of the Software. As a condition of your use, you agree to indemnify Total Systems Group for all claims relating to your downloading, use, reproduction of, and/or receipt or distribution of content through, the Software. Total Systems Group reserves the right, in its sole discretion and at any time, to modify or discontinue the Software; limit, terminate or suspend your use of the Software; assess charges for the use of the Software in the future; and/or make changes to this Registration Agreement.


The Client shall not use Total Systems:

to send receive make available copy retransmit broadcast or publish (whether directly or indirectly and whether in cached mirrored or proxy form or otherwise) any statements or material which:

infringe any copyright moral right patent or other proprietary (including without limitation intellectual property) right of any person or entity; or

which infringe any applicable law regulation or right of any person or entity including without limitation rights under contracts and of confidence laws relating to defamation contempt blasphemy infringement of privacy or personal data rights malicious falsehood seditious libel and any equivalent or related laws in any territory in which they are or may be accessed or made available;

to send receive make available copy retransmit broadcast or publish (whether directly or indirectly and whether in cached mirrored or proxy form or otherwise) any statements or material which are or may be in places where they are accessible or made available offensive abusive indecent obscene or menacing or which are likely to encourage or are capable of encouraging anything which is in any way unlawful or to incite violence sadism cruelty or racial hatred or which promotes or facilitates prostitution or which are likely to mislead by inaccuracy ambiguity exaggeration omission or otherwise;

to cause annoyance inconvenience or needless anxiety;

other than in conformance with policies of any connected networks and the Internet Standards (Internet Standards means the protocols and standards set out in the Internet Request for Comment documents STD0001 and any future similar protocols and standards including those used by RIPE [the European Internet Registry] Internic and Nominet);

use a Name (Name means any name specifically requested by or allocated to the Client for the provision of Total Systems and shall include without limitation any domain name or mailbox name) such as to infringe the rights of any person whether in statute or common law in a corresponding trademark or name;

in a manner which occupies communications capacity or bandwidth frivolously vexatiously or in a manner which is intended to or may inhibit any other person’s use thereof including without limitation by use of facilities intended to substantially fill the communications capacity of leased lines such as SPAM UCE TCP Sprayers and Flood Ping;

in a manner which permits IP packets to be sent with source addresses outside the IP address range granted to the Client;

send unsolicited bulk email.The Client must have explicit permission from all destination addresses before sending an email in any quantity. The Client may not assume that it has been granted permission by passive actions such as the posting of an article to Usernet or a visit made to the Total Systems or Client’s website. Where the Client has acquired explicit permission either on a website or through some other relationship the Client should keep a record of this permission and must cease sending email when requested to stop;

relay unsolicited bulk email. Operators of email systems must ensure that they do not further the sending of unsolicited bulk email by others. This applies to both material that originates on the Client’s system and also third party material that might pass through it.This includes but is not limited to a prohibition on running an “open mail relay” viz a machine which accepts mail from unauthorised or unknown senders and forwards it onward to a destination outside of the Client’s machines or network. If the Client’s machine does relay email on an authorised basis then it must record its passing through the system by means of an appropriate “received” line. However nothing in this clause shall prevent the Client from running an “anonymous” relay service provided that the operator monitors it in such a way as to detect unauthorised or excessive use.


This website contains documents (including product information, help files, articles, etc.), photos, icons, and other copyrighted materials owned by us or our content providers.The following information applies only to materials we own.You must contact the copyright owner for permission to use third party materials. Do I Need Permission? You are authorized to view, copy, download, and print for personal use only any copyrighted materials we own that are available on this web site, subject to the following conditions:

the documents may be used solely for personal, non-commercial, and informational purposes.They may not be posted or distributed.

the documents may not be modified.

all copyright and other proprietary notices must be retained in the document.

This permission does not extend to materials owned by other content providers that appear on this web site.You may not reproduce, copy, or redistribute the design or layout of this website, individual elements of the website design, or our logos without our express written permission. Permission for Commercial Use Reproduction, copying, or redistribution for commercial purposes of any materials or design elements on this website is strictly prohibited without our express written permission. Permission is granted only when certain limited criteria are met.To request such permission please send email to Please identify the requested material and the website on which it is found in

the subject line, include all of the following information in the body of the message:

the content you wish to use and the URL where it is located.

where and how it will be used (for example, in an internet use manual, in a newsletter, or in a movie).

where and how copies will be distributed and to what audience.

how many copies will be produced and distributed.

when you intend to publish, and your deadline for a response (no shorter than 1 week please).

other materials that will be associated with our content.

your name, title, company, address, email address, and phone number.

In addition, please provide an example or mock-up of the intended use, either by sending a file attached to your email (in a format readable with a PC), or by fax to 020 7294 4999. We will need all of the above in order to evaluate your request. Please allow at least 7 to 10 days for processing all requests. We reserve the right to refuse permission to copy, distribute, broadcast, or publish any of our copyrighted material.

Thank you for your cooperation.


Total Systems Group and its affiliated companies respect the intellectual property of others, and we ask our content partners and those posting to this site to do the same. If you believe that your copyrighted work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify us by providing the Company Secretary with the following information:

the electronic or physical signature of the owner of the copyright or the person authorized to act on the owner’s behalf.

a description of the copyrighted work that you claim has been infringed and a description of the infringing activity.

identification of the location where the original or an authorized copy of the copyrighted work exists, for example the URL of the website where it is posted or the name of the book in which it has been published.

identification of the URL or other specific location on this site where the material that you claim is infringing is located; you must include enough information to allow us to locate the material.

your name, address, telephone number, facsimile number and email address.

a signed and dated written statement by you, that you have a good faith belief, that the disputed use, is not authorized by the copyright owner, its agent, or the law.

a signed and dated written statement by you, made under penalty of perjury, that the above information in your Notification is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf.