Tag Archive: insurance

March 20, 2019

Insurance should be about value and service

Value and service should be the main focus when buying insurance, but too often it is price. The Financial Market has driven consumers down the price comparison route. In reality we should be marketing the importance of value comparison and...

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February 13, 2019

Create the path for insurance innovation

Get your Organisational structure and culture right first Insurance innovation is attracting huge attention but there has to be a real appetite to change before innovation can flourish. This subject is tackled  an the article CIO’s will steer cultural change to...

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January 16, 2019

Artificial Intelligence trends

There is understandable excitement over the obvious benefits from the key Artificial Intelligence (AI) trends. They have the potential to completely change the way companies do business. In fact investment in this technology has tripled since 2013, according to a...

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December 12, 2018

Time to reflect on the insurance market in 2018

The insurance market has provided a multitude of positive stories as well as the odd note of pessimism over the past year. There has possibly never been a better time for industry commentators. Plenty of news for debate, controversy and...

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November 14, 2018

Insurance system transformation? Don’t forget your data

The challenges of an insurance system transformation are rarely underestimated, but one area often slips under the radar. A headline grabbed my attention last month “SJP re-platforming to shut out clients for 10 days”. The article explained that the advice...

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September 27, 2018

Can personal data really transform insurance?

Personal data is arguably the most valuable asset of any Insurer. Collecting, analysing and gaining insight from the frighteningly huge amounts of available personal data has long been feted as the route to real disruption in the insurance market. There...

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August 15, 2018

The insurance business model needs fixing

The traditional Insurance business model is cracking and is forcing the re-invention of insurance. Headlines such as “Why the insurance market is ripe for disruption” and “Digital disruption in Insurance” hint of a new breed of Insurers. The Aviva Chief...

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July 23, 2018

The danger of the 24/7 Insurance Revolution

Before digital, insurance was personal. The sales mantra that ‘people buy from people’ was widely held to be true. As well as High Street offices, there was an army of financial advisers from a multitude of companies, such as The...

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January 26, 2018

AI, an insurance revolution – fact or fiction?

Artificial intelligence (AI) could revolutionise the insurance industry. 2018 has started with a multitude of similar eye-catching headlines, so I thought it was time to wade in with our thoughts. Is this statement fact or fiction? Why the hype? Let’s...

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October 26, 2017

What does the future hold for commercial insurance?

With the rise of digitally distributed insurance and increased commoditisation, what does the future hold for traditional commercial insurance? Whilst there have been huge advances in online distribution for personal lines, commercial insurance has been relatively untouched by digital innovation....

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