Tag Archive: insurance industry

June 21, 2018

Leading by insight

Leading by insight should deliver insurance solutions aligned with what customers actually want. Today’s explosion of data gives us unprecedented knowledge of both our customers and the insurance market. This data focus can lead to new insights around how to...

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May 17, 2017

Seeing through the eyes of the customer

We should all try viewing our services through the eyes of the customer. This was bought forcibly home to me during a recent visit to my bank. In response to my query, I was directed towards a telephone on the...

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