December 4, 2012

When is it better to ‘start again’?

Last week, Mortgage Strategy reported that Mortgage Brokers have criticised the Woolwich online booking system for poor usability and the time it takes to process cases. Barclays Head of National Relationships Sarah Green says she would rather use the ‘millions’...

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November 19, 2012

Differentiation is the key

New survey results released recently by ICM, the research and insights consultancy, dramatically underlined the lack of trust in Financial Service providers. From the 2,000 consumers surveyed there are some ‘stand out’, if depressing, statistics: Only 6% of respondents believed...

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October 31, 2012

Solvency ll – may be delayed but certainly won’t go away!

Last week Moody’s Investment Services went on record to say a ‘likely further delay’ of Solvency ll (the new risk based regime for European Insurers) will have ‘broadly negative implications’. So what exactly is Solvency ll? Well to quote Charlie...

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October 24, 2012

Better by the bundle?

The Retail world is full of examples of successfully bundled products. From ‘Meal deals’ at the supermarket and ‘Happy meals’ at the fast food restaurant to the numerous examples, in the gaming world, of a game console ‘bundled’ with a...

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October 11, 2012

Insurance and the net

The internet has seen strong growth in insurance sales this year. However, the internet is still often considered a search rather than a buying tool, especially when it comes to life insurance products. There is no doubt that to change...

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October 8, 2012

Personalised technology

Speaking at the 2012 World Retail Congress recently, Tesco chief executive Philip Clarke said that mobile phone apps are ‘the new High Street‘ – putting power in the hands of shoppers. In his opinion, shoppers want better value for money...

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September 4, 2012

USA leads the way

Telematics technology was first developed in the United States for commercial fleets, and now an estimated 80 percent are equipped with these gadgets as standard. The technology provides comprehensive data services for usage-based insurance (UBI) programs; underpinning risk analysis and...

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August 29, 2012

Technology gold medals

Olympic athletes have excited, moved and inspired millions over the past few weeks. Just as inspiring though are the huge advances in technology that are continually challenging the boundaries of sporting achievement. The contrasts between the London Olympics of 1948...

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August 17, 2012

New is not always better

Technology is about pushing the boundaries, about innovating – in fact to misquote Captain Kirk (and please forgive the grammar!) ‘… boldly going where no man has gone before‘. But new is not always better. Cloud computing is a current...

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