June 18, 2019

Revolution or evolution for the insurance market?

Revolution or evolution for the insurance market? This question sparks up an active and interesting debate in the industry at present. Those in favour of revolution point to exciting new technologies and the ever growing insurtech developments. In the article ...

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May 29, 2019

Effective communication in the insurance market

Effective communication is essential in the insurance market. Not only does it help build strong relationships, it also ensures customer fully understand both the products and the process. Yet only a handful of insurance distributors take the opportunity to stand...

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April 25, 2019

How can we increase access to insurance?

Access to insurance is important Access to insurance is access to security and consequently should be available to as many people as possible At the moment however, insurance is not inclusive. This means that the challenge for the insurance industry...

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March 20, 2019

Insurance should be about value and service

Value and service should be the main focus when buying insurance, but too often it is price. The Financial Market has driven consumers down the price comparison route. In reality we should be marketing the importance of value comparison and...

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February 13, 2019

Create the path for insurance innovation

Get your Organisational structure and culture right first Insurance innovation is attracting huge attention but there has to be a real appetite to change before innovation can flourish. This subject is tackled  an the article CIO’s will steer cultural change to...

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January 16, 2019

Artificial Intelligence trends

There is understandable excitement over the obvious benefits from the key Artificial Intelligence (AI) trends. They have the potential to completely change the way companies do business. In fact investment in this technology has tripled since 2013, according to a...

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December 12, 2018

Time to reflect on the insurance market in 2018

The insurance market has provided a multitude of positive stories as well as the odd note of pessimism over the past year. There has possibly never been a better time for industry commentators. Plenty of news for debate, controversy and...

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November 21, 2018

The benefits and challenges of an MGA

A Managing General Agent (MGA) manages all or part of the insurance life-cycle for an insurance carrier. This delivers multiple benefits to the carrier: Expertise: An MGA has in-depth expertise that insurers may not have and which can be costly...

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November 14, 2018

Insurance system transformation? Don’t forget your data

The challenges of an insurance system transformation are rarely underestimated, but one area often slips under the radar. A headline grabbed my attention last month “SJP re-platforming to shut out clients for 10 days”. The article explained that the advice...

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September 27, 2018

Can personal data really transform insurance?

Personal data is arguably the most valuable asset of any Insurer. Collecting, analysing and gaining insight from the frighteningly huge amounts of available personal data has long been feted as the route to real disruption in the insurance market. There...

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