January 19, 2021

Insurance product simplification – the debate

This recent headline from The Insurer grabbed my attention. It read, Lloyd’s Carnegie Brown: Product simplification and labelling critical to avoid repeat of BI disputes.  The article features a fascinating interview with the Lloyd’s chairman covering a variety of key...

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December 22, 2020

Insurance retrospective from a Directors perspective

Hopefully this insurance retrospective will highlight some real positives as well as the the challenges of this current year. It also ends with an optimistic nod to next year. Undoubtedly 2020 has been a year we all want to forget....

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November 11, 2020

Insurance Market Strategy

Getting the right insurance market strategy for the current global challenges must be keeping industry leaders awake at night. Long before the unprecedented problems caused by the pandemic, the insurance industry was already facing profound change. Then came COVID-19. Challenges...

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October 12, 2020

Travel Insurance

Travel Insurance has been the focus of much attention since the start of the pandemic. Travel restrictions have been widespread from the outset, resulting in many questions for the travel insurance industry. The situation has remained fluid, with rules and...

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September 30, 2020

Insurance market headlines

Two main stories dominated the insurance market headlines in September, Firstly, the judgement of the Business Interruption test case. Secondly, the Financial Conduct Authority (FCA) ruling on home and motor insurance pricing. Alongside these news items were multiple reports of...

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August 12, 2020

Insurance pricing in a post covid-19 world

Insurance pricing in a post covid-19 world will take time to stabilise. The pandemic has disrupted everything we viewed as normal. For long periods of time we could no longer go to work, go on holiday, exercise in groups, go...

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July 9, 2020

Perfect time for change in the insurance market

Is this the perfect time for change in the insurance market? Across the Atlantic Ocean, Professor Terence Tse believes it is. In a fascinating article, he promotes Digital Transformation as the key to revival after the pandemic. The Professor contends,...

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June 11, 2020

Software configuration

‘Software configuration’ is a well-used term in the insurance technology market. But what does it mean? There are multiple definitions available, but there is one I feel is most appropriate. Namely, “Configure: To use tools in the application to meet...

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May 5, 2020

An insurance career move during lock-down

It An insurance career move during lock-down inevitably introduces new challenges. Total Systems started 2020 with ambitions growth plans, which included expanding the team. This ambition has not changed, despite the current business landscape. One of the key objectives was...

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April 15, 2020

The future of insurance

The future of insurance will shift post COVID-19. Traditional distribution models perpetuated by the ‘if it ain’t broke don’t fix it’ mentality have been truly tested. In many cases they have been found wanting. This will fuel a shift towards...

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