July 9, 2020

Perfect time for change in the insurance market

Is this the perfect time for change in the insurance market? Across the Atlantic Ocean, Professor Terence Tse believes it is. In a fascinating article, he promotes Digital Transformation as the key to revival after the pandemic. The Professor contends,...

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June 11, 2020

Software configuration

‘Software configuration’ is a well-used term in the insurance technology market. But what does it mean? There are multiple definitions available, but there is one I feel is most appropriate. Namely, “Configure: To use tools in the application to meet...

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May 5, 2020

An insurance career move during lock-down

It An insurance career move during lock-down inevitably introduces new challenges. Total Systems started 2020 with ambitions growth plans, which included expanding the team. This ambition has not changed, despite the current business landscape. One of the key objectives was...

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April 15, 2020

The future of insurance

The future of insurance will shift post COVID-19. Traditional distribution models perpetuated by the ‘if it ain’t broke don’t fix it’ mentality have been truly tested. In many cases they have been found wanting. This will fuel a shift towards...

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March 24, 2020

Insurance market response to COVID-19

The insurance market response to COVID-19 will have a lasting effect for decades. This is a time when the industry has the opportunity to demonstrate both the value of insurance and the humanity behind the brands. Negative Press Early in...

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February 18, 2020

The impact of climate on Insurers

The impact of climate on insurers is undoubtedly high on their risk agenda. Extreme weather conditions create high risk. Increased risk is not good for Insurers. Global impact of climate on Insurers A recent article in the Financial Times (FT)...

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January 29, 2020

Cyber-security and insurance

Cyber-security and insurance make the perfect partnership. Cyber crime is growing rapidly. Indeed,  there has been a 67% increase in security breaches over the last five years according to the 2019 Cost of Cybercrime study from Accenture. Based on the...

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December 20, 2019

Insurance Predictions for 2020

Insurance predictions for 2020 proliferate as the year end approaches. Most paint the insurance future landscape with exciting possibilities. It is true however, that expected timescales for implementation vary widely. Even so, there is already evidence that 2020 will be...

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November 28, 2019

Insurance claims transformation

Insurance claims transformation is arguably overdue.  As long ago as 2016 we threw the spotlight on the claims process with a couple of blogs, What can you claim about your claims systems?  followed by No, seriously, what can you claim...

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November 12, 2019

Subscription based insurance

Subscription based insurance could be the model of the future. There is unmistakable proof that customers embrace monthly subscription models. Look no further than the phenomenal success of Amazon or Netflix. Traditionally though, insurers have approached the digital age by...

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