December 12, 2018

Time to reflect on the insurance market in 2018

The insurance market has provided a multitude of positive stories as well as the odd note of pessimism over the past year. There has possibly never been a better time for industry commentators. Plenty of news for debate, controversy and...

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November 21, 2018

The benefits and challenges of an MGA

A Managing General Agent (MGA) manages all or part of the insurance life-cycle for an insurance carrier. This delivers multiple benefits to the carrier: Expertise: An MGA has in-depth expertise that insurers may not have and which can be costly...

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November 14, 2018

Insurance system transformation? Don’t forget your data

The challenges of an insurance system transformation are rarely underestimated, but one area often slips under the radar. A headline grabbed my attention last month “SJP re-platforming to shut out clients for 10 days”. The article explained that the advice...

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September 27, 2018

Can personal data really transform insurance?

Personal data is arguably the most valuable asset of any Insurer. Collecting, analysing and gaining insight from the frighteningly huge amounts of available personal data has long been feted as the route to real disruption in the insurance market. There...

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August 15, 2018

The insurance business model needs fixing

The traditional Insurance business model is cracking and is forcing the re-invention of insurance. Headlines such as “Why the insurance market is ripe for disruption” and “Digital disruption in Insurance” hint of a new breed of Insurers. The Aviva Chief...

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July 23, 2018

The danger of the 24/7 Insurance Revolution

Before digital, insurance was personal. The sales mantra that ‘people buy from people’ was widely held to be true. As well as High Street offices, there was an army of financial advisers from a multitude of companies, such as The...

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June 21, 2018

Leading by insight

Leading by insight should deliver insurance solutions aligned with what customers actually want. Today’s explosion of data gives us unprecedented knowledge of both our customers and the insurance market. This data focus can lead to new insights around how to...

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May 30, 2018

Cutting the wrong corners

Cutting the wrong corners can have a devastating effect, as demonstrated earlier this month by what happened at the TSB. Brand reputation can be destroyed overnight by the power of the media. One BBC news headline dubbed the recent problems...

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March 21, 2018

Blockchain – not just for the techies

Many of us have side-stepped the subject of Blockchain, leaving it for the techies. This may be slowly changing. In a speech at the beginning of the month, Bank of England governor Mark Carney talked about virtual currencies. While doing...

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