Author Archives for totaladmin

What does the future hold for commercial insurance?

October 26, 2017 5:24 pm Published by Leave your thoughts

With the rise of digitally distributed insurance and increased commoditisation, what does the future hold for traditional commercial insurance? Whilst there have been huge advances in online distribution for personal lines, commercial insurance has been relatively untouched by digital innovation....


Insurance needs the right technology to survive

September 27, 2017 5:24 pm Published by Leave your thoughts

The right technology is never far from insurance headlines. Indeed, this recent headline caught my attention. “Adapt to survive an uncertain future, warns insurtech start-up founder” The thrust of the article was that Insurers are being held back by legacy...


Insurance technology – simplify the complex

April 25, 2017 5:23 pm Published by Leave your thoughts

Insurance technology is increasingly at the forefront of growth. As companies grow, they diversify. They might go through several rounds of mergers and acquisitions. Typically, these changes mean that a growing company’s technology infrastructure becomes more complex and increasingly difficult...


InsurTech, ignore it at your peril!

March 14, 2017 5:20 pm Published by Leave your thoughts

InsurTech is now such a ubiquitous term that it is difficult to ignore. But then it should not be ignored! No one should ignore an industry that has seen global investment rise by 1900 percent since 2011! ($131 million in...


Fraud and Cybercrime hit the headlines again.

November 10, 2016 5:19 pm Published by Leave your thoughts

Fraud and cybercrime are once again under the spotlight, with Tesco Bank’s chief executive blaming “a systematic, sophisticated attack” for the money taken from 20,000 current accounts. The sobering fact is that these sorts of things do not just happen...


A joined up insurance strategy

October 26, 2016 5:19 pm Published by Leave your thoughts

Are we near to seeing a really joined up insurance strategy? There is much talk around the need for customers to be at the core of business strategy. But how much of it is just that, talk? AXA shows a...


How can you be more customer-centric?

September 7, 2016 5:17 pm Published by Leave your thoughts

A lot of businesses claim to be customer-centric. Most, when pressed, will talk customer-centric at you. But do they really have the framework and the desire to understand their customers? Are they able to put that knowledge to good use?...