Author Archives for totaladmin

Can personal data really transform insurance?

September 27, 2018 1:36 pm Published by Leave your thoughts

Personal data is arguably the most valuable asset of any Insurer. Collecting, analysing and gaining insight from the frighteningly huge amounts of available personal data has long been feted as the route to real disruption in the insurance market. There...


The re-invention of Insurance

August 15, 2018 1:36 pm Published by Leave your thoughts

The traditional Insurance business model is cracking and is forcing the re-invention of insurance. Headlines such as “Why the insurance market is ripe for disruption” and “Digital disruption in Insurance” hint of a new breed of Insurers. The Aviva Chief...


Running to stand still

June 22, 2018 5:15 pm Published by Leave your thoughts

Recently, I had proof that development backlogs stifle innovation. I overheard someone say “Yes, I’d love to try that… but my hands are tied… Honestly, we’re just running to stand still at the moment.” Obviously no time to try anything...


Leading by insight

June 21, 2018 1:15 pm Published by Leave your thoughts

Leading by insight should deliver insurance solutions aligned with what customers actually want. Today’s explosion of data gives us unprecedented knowledge of both our customers and the insurance market. This data focus can lead to new insights around how to...


Cutting the wrong corners

May 30, 2018 1:14 pm Published by Leave your thoughts

Cutting the wrong corners can have a devastating effect, as demonstrated earlier this month by what happened at the TSB. Brand reputation can be destroyed overnight by the power of the media. One BBC news headline dubbed the recent problems...


Blockchain – not just for the techies

March 21, 2018 5:29 pm Published by Leave your thoughts

Many of us have side-stepped the subject of Blockchain, leaving it for the techies. This may be slowly changing. In a speech at the beginning of the month, Bank of England governor Mark Carney talked about virtual currencies. While doing...


Build or Buy?

February 21, 2018 5:29 pm Published by Leave your thoughts

Should a technology solution be custom built or externally sourced with a commercial, off-the-shelf option? This is a fundamental question across every business, but is currently especially pertinent for the insurance industry, given the focus on new providers of insurtech....