Testimonials

"Now more than ever management need to challenge their preconceived view of how systems are providing efficiency and profit to the organisation. Rather than maintaining existing systems because of fear of change itself, the pretext of high risk is relatively low providing the right adaptable, flexible and agile software is selected. This can only be achieved by rigorous questioning of the company's overall strategy and as a result of a thorough understanding of the market place and years of experience; our consultants are well placed to assist clients in achieving their objectives."
Terence Bourne - Managing Director

Here are just a few things some of our clients, partners, and impartial industry experts have said about us:

The Life Dept

Making the impossible possible!
Launching a new brand into a crowded market at a time when potential customers are pulling back on spending could be viewed at best a huge challenge, at worse foolhardy. 
However, we at the Life Dept. had a vision that would differentiate us from the rest of the market. We could become the 'purple cow' that stood out from the rest. 
Our problem - to find an IT supplier with the creativity and the expertise to help us translate our vision into a technological reality. In fact, four separate web developers determined that the functionality required was just not possible. 
Then we were introduced to the team at Total Systems who not only confirmed that what we wanted was possible, but delivered the functionality in prototype within 2 days with their bluescape software solution. 
Even with this amazing system, delivering something unique that needed co-operation from multiple corporate partners was never going to be easy. We are in no doubt that the creative thinking, dedication and unbelievable problem solving capabilities together with focussed project management from the team at Total got us to the finishing line. Not only that, but their solution is future proof. It is easy to maintain and quick to develop which means we have built a proposition that is ready for a changing market. 
Louise Cuming, one of the founding directors of The Life Dept said "working with Total Systems was an amazing experience. We faced so many difficulties, but not only did the team have a solution for every problem, their calm approach and positive attitude was so refreshing. In my long career, I have never enjoyed a project so much".

Denplan

"We needed a single, flexible and cost-effective solution not only capable of replacing our three existing stand-alone systems, but also of supporting future business requirements in the Corporate Group's sector. Total Systems' Ultima was selected for the task, with the full backing of AXA PPP Group, and the company appointed to help run the project."
Chris Davies - Denplan's corporate customer services manager

Civil Service Healthcare

"As a not for profit organisation, we have to focus carefully upon keeping our overheads down, and only through the effective use of IT can we hope to continue to provide affordable cover for our 26,000 policyholders. Ultima represents a modern, flexible system that we are able to maintain ourselves, and is helping us to keep operational costs down."
David Royle: CEO of CS Healthcare

Dixons Retail plc

"Dixons Retail plc took the decision to replace its in-house warranty and service product system, Coverplan. They undertook a lengthy procurement process with the result that Total Systems plc software package 'Ultima' was selected. Total Systems replaced their customised AS/400- based legacy system that had been integrated with many other internal systems, with Ultima. This was achieved without loss of functionality or service. Ultima is capable of supporting a multi- country, multi -currency operation on a 24/7 basis and also provides flexibility to meet future business challenges."

Celent

"Ultima is a solution offering broad functionality to the general insurer. Customer feedback supports the view of an easily configurable solution where the business users are able to make many of the required changes. The visual workflow tool is an unusual bonus further enhancing the empowerment of the business. Ultima is a solution for all mid-size insurer selection lists."

For more information please click here.