bluescape:quote
bluescape:quote

bluescape:quote

bluescape:quote is a unique approach to selling because it enables you to offer any combination of products as a package of benefits that match a customer's requirements.

  • Convenience, choice and value not just price - from a range of products offer those combinations that meet each customer's requirements as single packages, and help maintain your margin through tailored features and benefits.
  • Stand alone service - deployed between your existing policy applications and customer interfaces, bluescape will happily integrate disparate rating engines and policy administration systems enabling you to mix and match products at will.
  • Upsell - realise the potential of your products by identifying additional covers that compliment the customer's known requirements.

In the current marketplace value is all too often driven down in the struggle to compete as 'price' becomes the lowest and only common denominator. With bluescape:quote you can easily compete in this bazaar - but at the same time make yourself stand out by helping customers to match their needs to the best possible combinations of cover.

BENEFITS

Making it easy for the Customer

bluescape's unique approach to insurance quotations is focussed upon improving your customer engagement by better satisfying their needs whilst helping you to realise yours.

  • Customer satisfaction - Service
    • Make it simple and quick to buy exactly what you need online
    • Make it convenient by offering a basket of covers - so why go elsewhere?
  • Customer satisfaction - Product
    • Gain trust by offering the right mix from the right suppliers for the right price
    • Gain loyalty by identifying the best options every time
  • Competitiveness
    • Move the goalposts on your competitors - offer unique combinations
    • Make it easy to compare prices, features and benefits
  • Expand your product scope and range
    • Put together attractive mixtures of cover
    • Cross sell by identify optional products based upon the customer's input
  • Business Partners
    • Configure your partners' business proposals quickly and easily
    • Incorporate new partners, switch suppliers, products, offers - evolve and improve
  • Targeted marketing
    • Target your market - by channel, campaign, agent, basket of cover
    • Offer discounts, free periods, variable length contracts, tailored benefits
  • Customer Portal
    • Offer customers a secure portal for logon & retrieval of their own quotes
    • Capture customer contact details from marketing points and export to your CMS

TECHNOLOGY

Quoting made easy

All too often quotation systems grow out of stable but static policy administration applications inheriting their constraints and idiosyncrasies. Unfortunately this approach sacrifices the versatility that marketing needs for the compatibility that legacy demands.

For those trapped in this dichotomy bluescape:quote offers an alternative by redefining the link between the customer facing 'front end' and the policy servicing 'back office'. Designed to sit in this no man's land, bluescape can accept input from a disparate set of sources, bring it into line where necessary, and call the appropriate rating systems for an assessment of the risk. Where more than one cover is required, bluescape will sum the responses to present one result; where multiple options are considered bluescape will return multiple quotes. Finally, by storing all incoming details and outgoing responses, quote conversion is reduced to a simple retrieval and call to the appropriate back office systems. This ability to slip in-between 'front' and 'back' is a key feature of bluescape and means that the integration effort of most implementations is absorbed by bluescape through a combination of tools used to simplify the process and an architecture designed for this approach.

But bluescape is not just a new way to quote the same old products - once interfaced, to your existing rating engines and policy back offices, bluescape will let you start to offer your range of products in new and exciting ways - it truly becomes "quoting made easy".

  • Minimum disruption
    • Run quotes as a stand alone service and only pass on the conversions
    • Let bluescape do the integration into your SOA environment
  • Integration
    • bluescape sits in-between your front end(s) and back office(s)
    • Use the Translator product to make interfacing that much easier
  • Rating engines
    • Automatically link through to bluescape's Rating Engine
    • Interface to external rating web services
  • Product packaging
    • Mix covers to create packages, assign campaigns, payment options, offers
    • Define channels, agents, documents, package/product wordings, rating factors
  • Stay in control
    • Monitor the performance of services, packages, covers, users, conversion rates
    • Check to see the impact of product and rating updates
  • Support
    • Store all incoming and outgoing details, export any data for detailed analysis
    • Call bluescape's own or external third party document generators
  • Performance
    • Multi threaded for optimum utilization of resources
    • Fully scalable, Cloud enabled
  • Change Management
    • Full change control automatically captures updates and manages promotion to Live
    • Deploy updates in advance for automatic activation in the future

FEATURES

Functionality

The range of functionality provided by bluescape:quote includes:

  • Product Manager - to control the products and combinations you offer
  • Test Client - to enable quick testing of changes during configuration
  • Document Manager - to configure the details sent to your document generator
  • Project Manager - to manage updates through the change control cycle
  • Dashboard - to monitor system and product performance
  • System Manager - to control security and monitor user activity